Terms of service is the agreement that sets the rules for using your product: what users may and may not do, your liability limits, and how disputes are handled. For a Shopify App, getting it right matters: Shopify requires every app in the App Store to provide a privacy policy and to comply with its Protected Customer Data requirements for merchant and buyer data. This free terms of service generator asks a few questions about your Shopify App and assembles a tailored document you can copy or download in seconds.
Why your Shopify App needs a terms of service
Clear terms of service protect you by setting expectations, limiting liability, and giving you grounds to suspend abusive accounts.
Shopify requires every app in the App Store to provide a privacy policy and to comply with its Protected Customer Data requirements for merchant and buyer data.
What a Shopify App terms of service should cover
A good terms of service for a Shopify App is specific to how your product works. At a minimum, address:
- Merchant and buyer data accessed through the Shopify API
- How you handle Protected Customer Data and data minimization
- Mandatory GDPR/CCPA webhooks for data requests and erasure
- Acceptance of the terms and who may use the product
- Acceptable-use rules and prohibited behavior
- Payment, refund, and cancellation terms if you charge
- Limitation of liability and governing law
How this generator works
PolicySmith builds your terms of service entirely in your browser — nothing you type is sent to a server. Answer the questions above about analytics, payments, AI features, and the regions your users live in, and the document updates to match. Export it as HTML or Markdown, paste it into your Shopify App, and link to it from your store listing or footer.
Frequently asked questions
What does Shopify require for app privacy policies?
Shopify app review requires a reachable privacy policy and adherence to Protected Customer Data rules, including implementing the customers/redact, shop/redact, and customers/data_request webhooks.
Do I need terms of service if I already have a privacy policy?
They serve different jobs. A privacy policy explains data handling; terms of service set the contract for using your product. Most apps benefit from having both.
Can I edit the generated terms of service?
Absolutely. Export the document as Markdown or HTML and adjust the clauses to match how your product actually works.
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